Questions & answers

Everything you want to know before you order.

Where the food comes from, what organic actually means for each category, what your delivered price covers, and how the box gets to your door cold. If something here isn't confirmed yet, we say so rather than guess.

About LITYER

The boxes & what's inside

Sourcing, organic standards & quality

Shipping & cold chain

Pricing & what's included

The free quarterly bonus

Subscription opt-in

Payment, confirmation & orders

Still have a question?

Join the pre-launch list and we'll keep you updated as delivery areas, schedules and founding details are confirmed. You can also email us at Competencenet5@gmail.com.

Join the pre-launch list Community Partner questions

Everything you want to know before you order.

About LITYER

What exactly is LITYER?

Is LITYER already delivering?

Do I need a subscription to order?

The boxes & what's inside

What comes in the 10-lb Family Box and the 20-lb Family Stock-Up?

Why can't I choose individual cuts right now?

How much can the meat mix vary from box to box?

Sourcing, organic standards & quality

Where does the food come from?

What does organic mean for LITYER products?

Is the beef really 100% grass-fed and grass-finished?

What about the pork and chicken?

Are your products GMO-free?

How is the meat processed and packaged?

Shipping & cold chain

How does frozen meat stay cold in transit?

Is shipping extra?

Where do you deliver?

When will my first box arrive?

Pricing & what's included

What does the $299 / $449 actually include?

Why is this cheaper than buying the same quality at retail?

Are these prices locked in?

The free quarterly bonus

What is the quarterly homestead bonus?

Does the bonus cost extra?

Do I get the exact bonus item I voted for?

Subscription opt-in

What does the subscription opt-in checkbox actually do?

Does opting in charge me again automatically?

What if I leave it unticked?

Payment, confirmation & orders

Is my payment secure?

How do I know my order went through?

What happens if I cancel at checkout?

What is your cancellation and refund policy?

Still have a question?